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NOTIFICATION ON HOW TO FILE A CONSUMER COMPLAINT

 


Following the Article 6, paragraph 1, item 3 of the Act on the Provision of Tourism Services (Official Gazette 130/17), complaints may be submitted in written form by the guests in the object itself or:


•    via post to: Turisthotel d.d., Obala kneza Branimira 6, HR-23000 Zadar
•    via e-mail to: uprava@turisthotel.com.hr


Written complaints will be processed and replied within 15 days.